System-wide Infrastructure Improvements Coming Soon

At the beginning of last month we announced the arrival of our online store capability. That marked the single biggest change to our system since its inception. And to top it off, we're also ready to announce the coming of the largest behind-the-scenes infrastructure upgrade in Radium3 history. Below are some important details.

Storage and Performance Enhancements

While an infrastructure upgrade might not sound as amazing as the implementation of the online store, which basically catapulted our system into a league of its own, this upgrade is indeed huge. It's something our team has been working on for nearly two years while still cranking out the new features you've been seeing. Now it's time to bring these long-awaited improvements online.

The best way we can describe this upgrade is to say it will greatly improve the system's performance and storage solutions. Even though Radium3 is one of the fastest-running platforms around, we are never satisfied and always working to improve our system's responsiveness. This upgrade will make great strides in that regard and, as a result, you may notice even faster performance for websites running on Radium3 following the upgrade.

Similarly, our hosting infrastructure is extremely secure and redundant, but we're never satisfied to stay where we are. This upgrade adds even more security and redundancy and keeps Radium3 ahead of the curve with regard to reliability.

Finally, this upgrade sets us up for continued improvements and expansion in the future. Our wheels are always turning with new ideas and this is a foundational step toward implementing more of our long-term goals.

The Roll Out Plan

We're breaking this upgrade into several phases and we want you to be aware of what's coming.

  1. Phase One. On Tuesday, July 19, 2011, we're performing a zero-downtime upgrade to the system to prepare for the next phases. This phase should result in modest performance improvements once complete.
  2. Phase Two. On Thursday, July 21, 2011, our data center will make changes requiring a four hour scheduled maintenance window from 12:01 AM to 4:01 AM (CDT GMT-5). Though the window is four hours, our system will not be affected the entire time. Our best estimate of the impact is that during the window Radium3 websites will experience approximately 3-4 periods of downtime lasting less than 10 minutes each. The last time similar procedures were performed, the system experienced much less downtime than anticipated.
  3. Phase Three. The final phase has yet to be scheduled but will likely roll out sometime in the next couple of months. We'll provide more details about this phase as the time gets closer. This will be the final switch to our new hardware and, while we don't expect much if any downtime during this upgrade, we want to prepare for the possibility of having to revert in the middle of changes. Again, we'll provide more details on this soon.

We're excited to see what these upgrades allow us to do in the future, and we thank you for your continual understanding and support!

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